Senior Associate, Platform Growth - Strategy & Operations
Postuler à un emploiJob ID: 2965005
DoorDash, Inc.
New York, NY
À propos de l'équipe
The Platform team is DoorDash’s hyper-growth business segment that aims to revolutionize the first-party experience for Merchants and their Customers. The DoorDash Platform encompasses the full suite of DoorDash’s first-party products, including digital ordering, delivery fulfillment, and voice ordering. Our Platform empowers Merchants to reach and retain their Customers while maintaining their unique brand identity.
By leveraging DoorDash’s scale, we help Restaurants that adopt our Custom Website and Native App offerings by providing products that increase traffic and conversion rates. You’ll tackle complex operational challenges, define strategic initiatives, and collaborate closely with our largest and most strategic clients to enhance their digital experiences and drive exponential growth for the Platform business.
About the role
As a Senior Associate on the DoorDash Commerce Platform Strategy & Operations team, you will play a critical role in driving growth across our various products and services. You will be aligned to specific products or partnerships, and you will own all work streams related to building and executing strategies to drive growth, increase adoption, make operations more efficient, and collaborate cross-functionally to bring solutions to life.
Vous êtes enthousiaste à l'idée de saisir cette opportunité car vous...
- Operate: Dive into the lowest level of detail to ensure successful execution. You will meticulously anticipate and address potential challenges as we rapidly scale. You will work directly with internal and external partners to implement strategies and scale processes while maintaining operational excellence.
- Strategize: Develop comprehensive strategies to support and scale the Enterprise Digital Ordering business, considering both immediate and long-term success. You will tailor strategies to leverage DoorDash’s technology and maximize impact & growth for our Restaurant partners.
- Build & Own: Establish and own the infrastructure needed for massive growth in the business. From there, you will lead 0 to 1 opportunities, creating roadmaps for future growth vectors and owning key outcomes.
- Collaborate: Value and build strong partnerships across DoorDash, including Services, Product, Engineering, Account Management, Finance, and counterparts in the business. You will work together to bring your strategies to life.
- Analyze: Leverage complex datasets and qualitative inputs to generate insights and recommendations. You will use data and experimentation to refine processes and drive measurable improvements for internal and external stakeholders.
- Communicate & Advocate: Represent the DoorDash brand with humility and a customer-first mindset. You will navigate ambiguous environments and provide structure for undefined opportunities by creating playbooks and templates. You will precisely communicate your plans to align your team and cross-functional partners with your goals.
Nous sommes enthousiastes à votre sujet parce que...
- You have an extreme sense of ownership. You take full responsibility for your scope of work. You are proactive in solving ambiguous problems and inspire your teammates to excel.
- You’re detail-oriented. You have meticulous attention to detail, ensuring no small element is overlooked. Your thoroughness helps you anticipate issues and plan beyond immediate tasks.
- You solve problems from first principles. You’re excited to tackle problems in innovative ways, eschewing “this is how it’s always been done” thinking.
- You thrive with a diverse set of responsibilities. You enjoy working across various disciplines and teams, skillfully prioritizing and managing an array of tasks.
- You’re an analytical thinker. Data drives your decisions. You’re comfortable working with complex datasets, pulling out insights to inform your strategies.
- You’re even-keeled. You perform well under pressure and maintain a sense of calm when facing challenging and time-sensitive obstacles.
- You’re persuasive. You’re an effective communicator who speaks with conviction and listens with an open mind, meeting people on their level.You act with urgency. Speed excites you. You prefer to achieve results today rather than waiting for tomorrow.
- You’re a builder. You thrive on building from the ground up. You excel at creating structure and process, and you’re resourceful in figuring out answers to complex questions with minimal oversight.
- You oscillate between strategic and tactical. You’re equally comfortable with high-level strategic planning and getting into the weeds to execute.
- You have a passion for continuous improvement. You’re engaged by complex problems and have a growth mindset. You’re motivated to find creative, effective solutions that drive long-term success.
- You have relevant experience. You have 3+ years of experience in growth, consulting, strategy, or operations, ideally in a fast-paced environment focused on outcomes.
Why you’ll love working at DoorDash
- We are leaders: Leadership is not limited to our management team. Everyone at DoorDash embraces and embodies leadership.
- We are doers: We believe the only way to predict the future is to build it. Creating solutions that lead our company and industry is what we do.
- We are learners: Continual learning is part of our culture. Whether you’ve been in a role for one year or one minute, we are committed to learning and implementing what is best for our audiences.
- We are customer-obsessed: Our mission is to grow and empower local economies. We are dedicated to all our audiences - Customers, Merchants, Dashers - to bring that mission to life.
- We are one team: The magic of DoorDash lies in our people. Our people make inspiring goals achievable and drive DoorDash to greater heights.
- We offer excellent compensation packages and comprehensive health benefits
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
À propos de DoorDash
Chez DoorDash, notre mission d'autonomisation des économies locales façonne la façon dont les membres de notre équipe se déplacent rapidement, apprennent et répètent afin de prendre des décisions impactantes qui démontrent de l'empathie pour notre gamme d'utilisateurs - des Dashers aux partenaires marchands en passant par les consommateurs. Nous sommes une entreprise de technologie et de logistique qui a commencé avec la livraison de porte à porte, et nous recherchons des membres de l'équipe qui peuvent nous aider à passer d'une entreprise connue pour la livraison de nourriture à une entreprise vers laquelle les gens se tournent pour tout et n'importe quoi.
DoorDash se développe rapidement et évolue constamment, ce qui donne aux membres de notre équipe l'opportunité de partager leurs perspectives uniques, de relever de nouveaux défis et de s'approprier leur carrière. Nous nous engageons à soutenir le bonheur, la santé et le bien-être général de nos employés en leur offrant des avantages complets, notamment des soins de santé de qualité, le remboursement des frais de bien-être, des congés parentaux payés et bien plus encore.
Notre engagement en faveur de la diversité et de l'inclusion
Nous nous engageons à développer et à favoriser une communauté plus inclusive au sein de notre entreprise, de notre secteur d'activité et de nos villes. C'est pourquoi nous recrutons et cultivons des équipes diversifiées, composées de personnes de toutes origines, expériences et perspectives. Nous sommes convaincus que la véritable innovation se produit lorsque chacun a sa place à la table et dispose des outils, des ressources et de l'opportunité d'exceller.
Déclaration de non-discrimination: Conformément à nos convictions et à nos objectifs, aucun employé ou candidat ne sera confronté à une discrimination ou à un harcèlement fondé sur la race, la couleur, l'ascendance, l'origine nationale, la religion, l'âge, le sexe, le statut matrimonial/de partenaire domestique, l'orientation sexuelle, l'identité ou l'expression de genre, le statut de handicapé ou le statut d'ancien combattant. Au-delà de la discrimination et du harcèlement fondés sur les "catégories protégées", nous nous efforçons également d'empêcher d'autres formes plus subtiles de comportement inapproprié (par exemple, les stéréotypes) de s'implanter dans nos bureaux. Qu'elles soient flagrantes ou cachées, les barrières au succès n'ont pas leur place chez DoorDash. Nous valorisons une main-d'œuvre diversifiée - les personnes qui s'identifient comme des femmes, des personnes non binaires ou non conformes au genre, des LGBTQIA+, des Indiens d'Amérique ou des autochtones d'Alaska, des Noirs ou des Afro-Américains, des Hispaniques ou des Latinx, des autochtones d'Hawaï ou d'autres îles du Pacifique, des personnes ayant un handicap différent, des soignants et des parents, ainsi que des vétérans sont fortement encouragés à postuler. Merci au Level Playing Field Institute pour cette déclaration de non-discrimination.
Conformément à la Fair Chance Ordinance de San Francisco, à la Fair Chance Initiative for Hiring Ordinance de Los Angeles et à toute autre réglementation nationale ou locale en matière d'embauche, nous examinerons la candidature de tout candidat qualifié, y compris ceux qui ont un casier judiciaire, d'une manière conforme à la réglementation applicable.
Si vous avez besoin d'aménagements, veuillez en informer votre contact de recrutement lors de la première connexion.
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