Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, focused on launching new geographies and products, while building and testing the strategic plans at every step. DoorDash embraces and invests in this function because of our belief in an ownership mentality — our employees can develop the strategy and execute it.
Join us at our upcoming event on October 4th, as five S&O leaders from across our organization will come together to share their journeys to building their professional brands and discuss how the work they have done at DoorDash has impacted that journey.
Attendees at the event will hear from:
Caitlin Palmer, Sr. Director, Restaurant Platform
Caitlin has been at DoorDash for six years. She is the GM of our Restaurant Platform, our white label business that offers merchants products & services to help them grow their own business. Examples of products in her portfolio include DoorDash Drive (white label delivery), Storefront (online-ordering) and BBOT (order & pay at table).
Prior to DoorDash, she worked at a number of companies across the spectrum — small & large — in a variety of growth, strategy & general management roles. She received her MBA at Harvard Business School and her BA from Bucknell University. She lives in New Jersey with her two young children, Charlie & Nellie and her crazy dog, Oscar.
Jenae Keith, Sr. Manager, New Verticals
Jenae joined DoorDash in 2021 and is currently a Senior Manager in the New Verticals organization. Over the past two years, she has led two workstreams to launch and expand new categories like alcohol at DashMart, and more recently has helped to kick off a new workstream to increase space utilization within DashMart. Whether it is navigating tricky regulatory nuances related to new products, or getting in the weeds to understand how to optimize warehouse space, Jenae really enjoys working with talented teams to solve complex problems and build solutions that help DashMart grow.
Before joining DoorDash, Jenae spent five years at Deloitte & Touche LLP within the Risk & Financial Advisory practice. Jenae graduated from Rutgers Business School and is a proud New Jerseyian where she lives with her dog, Jersey.
Jonatan Armenta, Manager, DashMart Employee Experience
Jonatan is the Manager of DashMart’s Employee Experience team, where he oversees the operations and strategic development of a team of employee experience strategists. Together, they support a large network of employees across the DashMart ecosystem by designing solutions and services that enhance employee engagement, build a sense of belonging, and unlock opportunities for personal and professional fulfillment.
Prior to DoorDash, Jonatan oversaw the routines, structures, and resources to ensure consistent employee experiences across the global organization for Workday. He started his career at Uber, where he held multiple roles in Customer Service, Operations, and People Strategy - ultimately blending his superpowers in operations and strategy through his passion of creating positive workplaces for every employee to feel heard, engaged, and empowered to be their best selves.
“Every morning, it's not that I have to go work, I get to do something I love doing and I could dedicate my whole life doing this,” he shares.
Ruth Isenstadt, Sr. Director, Merchant Strategy and Operations
Ruth has been with DoorDash for five years, holding roles across various parts of the Merchant Organization: Account Management, IPO Readiness, New Restaurant Models, and most recently overseeing Merchant Strategy & Operations. Her current team focuses on the Acquisition, Onboarding, Experience, and Growth of restaurants on the DoorDash platform.
Prior to DoorDash, she was at Eileen Fisher as a Designer and leading Sustainable Materials R&D.
Sebastian Calvo, Sr. Manager, Fulfillment S&O
Sebastian started his career in the military, where he served as a Marine Corps Engineer officer. In the military, he held a variety of leadership roles, leading teams as large as 200 Marines, including deployments to Iraq and Afghanistan.
After leaving the military, he attended business school at NYU Stern, where he interned in management consulting. He completed his MBA, then worked in last-mile operations at Amazon, where he got to launch several new markets, products, and services.
He then worked at a delivery startup called Gopuff as a regional GM overseeing 9 west coast states. From Gopuff he came to DoorDash, where he currently leads cost/efficiency for the Drive Non-Restaurants team.
Join us on Wednesday, October 4th, from 12-1 p.m. PT (3-4 p.m. ET) to hear from these panelists. Register below today!
