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DoorDash Design

A sneak peek into what Design is like at DoorDash

This close-knit, multidisciplinary UX team finds innovative ways to connect consumers, dashers, and merchants like never before

From creating solutions that make life easier to building functionality that increases engagement, you’ll help drive the way our product interacts with the world. And you won’t do it alone. You’ll collaborate with engineers, designers, and operators to put smart ideas into motion.

Design Overview

At DoorDash, all our customers (Consumers, Dashers, and Merchants) are at the forefront of the product strategy. Being customer-obsessed is one of our core DoorDash values and is baked into the founding story of the company. We deeply believe that the best customer experience is synonymous with the success of our business in the long run. Design plays a critical thought partner role in all aspects of the problem-solving process.

Our Design Culture Principles

We own the business outcomes, not just the design craft in order to truly get the seat at the table.

Designing a product is an iterative process. We champion the highest craft but also know when to make trade-offs to learn something fast.

We master the product we design. Inspire with strong conviction, customer obsession, and perseverance for excellence.

We have the courage to take risks, try new things, and act with a sense of urgency. It’s ok to learn from mistakes.

We stay flexible, resilient, and optimistic. We’re working in a growth company where there are still a lot of moving parts, and the problems we solve are ambiguous.

Our Team Structure

Consumer Experience Design

The Consumer Design team creates the website and mobile app that millions of customers use daily to order anything in your neighborhood.

Dasher Experience Design

The Dasher Design team makes a massive impact on the millions of drivers’ experience. Our mission is to help Dashers reach their financial goals through flexibility and stability.

Merchant Experience Design

The Merchant Design team creates user experiences that help our merchants grow and operate their businesses. Our goal is to become an essential partner for every local business.

Design Foundations

Design Foundations team’s mission is to make the DoorDash operation most efficient, through a robust design system, strategic content design, and world-class internal tools.

Research

The Research team discovers high-impact insights that enable us to build delight products that address the needs of our Consumer, Dasher, and Merchant audiences.

Design Jobs

Location
New York, NY; San Francisco, CA; Seattle, WA
Department
Design
Location
New York, NY; San Francisco, CA
Department
Design
Location
New York, NY; San Francisco, CA; Seattle, WA
Department
Design
Location
New York, NY; San Francisco, CA; Seattle, WA
Department
Design
Location
New York, NY; San Francisco, CA
Department
Design

We’re hiring in multiple working hubs in the US!

Our design team’s working hubs are based in San Francisco Bay Area, Seattle, and NYC, and we’re actively hiring for multiple roles in all three locations. We have a hybrid working model to accommodate both in-person calibrations and focused execution time.

Our Values In Action

Our values guide the way we work, inform everything we do, and make us unapologetically DoorDash.

Diversity, Equity & Inclusion (DEI)

When everyone feels welcomed, supported, and valued, we’re able to achieve more than we ever thought possible. To help empower equal outcomes and “make room at the table” for everyone to participate, we have company-wide strategies and a holistic action plan in motion as we build a workforce reflective of our communities, our customers, and our values. We’re proud of how far we’ve come, but our work is never done.

Employee Resource Groups

One of the ways we’re fostering a greater sense of belonging is through our employee resource groups (ERGs). They provide opportunities for us to connect and learn from one another, plus help us transform the way we think.

Click each logo below to learn more about our ERGs.

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