Senior Manager, Integrated Marketing Manager, Merchant Acquisition & Growth

About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for a marketing leader, with experience sitting at the intersection of growth, brand and operations, to help drive integrated marketing strategy across acquisition and growth for B2B Marketing at DoorDash. 

About the Role

This person should be able to think about the business like a GM, drive forward highly cross-functional projects like a product manager, and understand how to speak to our customers like a seasoned marketer. We’re looking for someone with a proven track record of setting & hitting aggressive business goals, managing complex marketing campaigns, and communicating effectively with executive leadership and cross-functional stakeholders. S/He/They must be able to think big picture and paint a long-term vision one moment, and seamlessly transition to diving into the weeds across performance marketing, analytics, product, operations and creative the next. This candidate must be able to thrive in a fast-paced environment with a “roll up your sleeves” attitude, strong bias-to-action, and entrepreneurial spirit.

You’re excited about this opportunity because you will…

• Own strategic planning (includes annual and quarterly) and coordinate execution of major B2B marketing initiatives to accelerate merchant selection, retention, and product adoption on DoorDash.
• Act as the lynchpin between marketing teams (Growth, CRM, and Brand/Creative teams), sales strategy & operations, product, finance, analytics and other departments to build and execute on a holistic and integrated B2B marketing strategy/plan.
• Own internal communications of B2B integrated marketing vision, strategy, performance and opportunities to leadership across the organization for your remit.
• Work to support new acquisition and channel expansion opportunities, including localization, through advocating and unlocking marketing resourcing and budgets.
• Be responsible for tracking B2B marketing performance metrics across functions, reporting progress out to org and senior leaders from brand health to acquisition, retention and production adoption, proactively identifying risks and to leadership and building mitigation strategies in partnership with marketing teams and leads.
• Work with operations and finance teams to set the right goals and KPIs with the team, and work with marketing partners and cross-functional operators to create integrated plans to achieve these goals.
• Build models and frameworks for budgeting, campaign tracking, and goal forecasting.
• Partner with Marketing leadership and key cross-functional leads to build and deliver investment asks, and/or planning & headcount deliverables. 

We’re excited about you because you have…

• 7+ years experience in marketing (at least 2 years with B2B focus), preferably with diverse experience across performance, brand and integrated marketing
• 3+ years of direct management experience and/or experience managing large cross-functional teams with dotted line reporting structures
• 2+ years or more in consulting, operations/GM role, strategy development, or finance a plus
• A bachelor’s degree, MBA a plus
• Excellent verbal, written communication and presentation skills, ability to organize information in a high level way to communicate key points to partners and internal stakeholders.
• Strong project management experience, including building campaign calendars/trackers, setting DRIs, and following up relentlessly to hit deadlines
• A proven ability to prioritize and execute tasks in a fast-paced environment, with a strong bias to action.
• Deep experience managing towards, and balancing, brand & performance-oriented goals to drive company-level P&L outcomes.
• The ability to synthesize data, make data-driven decisions and balance quantitative measurement with an intuition-driven bias to action.
• Strong excel skills and basic SQL understanding a plus

This role could be a fit if you are…

• Creative and entrepreneurial - you enjoy tackling unsolved problems and finding creative solutions with limited resources
• Storyteller - you know how to distill complex marketing strategies and initiatives into a clear vision and story to drive education and visibility with senior leaders across the org
• Detailed-oriented - you love to manage highly cross-functional, complex projects without making mistakes or missing deadlines, and you build teams that analyze results at the most granular level
• Highly quantitative and analytical - you get excited when insights jump out of the data
• Strategic and business-minded - you find trends in your data and look for the “so what”
• Collaborative - you love working with a team, and both learning from & teaching others

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey