Focusing on delivery allowed DoorDash to build a food search engine, but expanding beyond food with more SKUs and merchants requires a substantial upgrade.
Author Archives: Xiaochang Miao
Things Not Strings: Understanding Search Intent with Better Recall
For every growing company using an out-of-the-box search solution there comes a point when the corpus and query volume get so big that developing a system to understand user search intent is needed to consistently show relevant results.
We ran into a similar problem at DoorDash where, after we set up a basic “out-of-the-box” search engine, the team focused largely on reliability.