Career Area
DoorDash Analytics
A sneak peek into what Analytics is like at DoorDash
Analytics Overview
The Analytics team at DoorDash is goaled on continually improving our business through scientific and data-driven insights in partnership with functions across the company. We are encouraged to proactively generate insights based on a holistic view of the business using data, leverage data to prioritize initiatives for maximum impact, and scientifically test new products or processes to ensure we’re making the right decisions as a company.
Our Analytics Structure
Business Operations
DoorDash is a complex and constantly evolving business; The BizOps team is primarily responsible for crafting the story about business performance (what’s happening, why is it happening, what we should do about it), diving deep on key KPI trends, and surfacing insights and recommendations to stakeholders to ensure we understand our current business climate and react in a data-informed manner.
International Data Science
DoorDash operates in 28 markets outside the US. The International Data Science helps the local operators and decision makers in these non-US markets find consumer growth, network efficiency, and improved merchant experience by combining the best insights from the Core Data Science teams with local context from each market to make the mot juste decision for each market at the right time.
Dasher & Logistics
The Dasher Logistics Data Science team’s mission is to create the most efficient and reliable logistics system while providing Dashers with the best gig platform experience. We do so by building a Dasher-first app that makes life better for Dasher to complete their tasks and reach their goals, improve the quality and efficiency of our logistics system to boost consumer growth, and lower delivery costs. As DoorDash‚Äôs demand diversifies, ensure our advantage in Logistics benefits every vertical by supplying the right Dasher for every delivery.
Merchant
Merchant is a key audience of DoorDash’s ecosystem and a critical competitive advantage as we provide the best selection on the market to our consumers. The Merchant Analytics team works closely with the product, strategy, and operations teams to maximize our merchant selection and grow merchant’s sales and experience. We also support new merchant product incubation and scaling including our Ads and Promotion product, first-party ecomm, and fulfillment products to build out a 360 merchant ecosystem in the long run.
New Verticals
The New Verticals Analytics team’s mission is to Deliver the Neighborhood by expanding DoorDash’s marketplace to new categories including Grocery, Convenience, Alcohol, and Retail. The team uses data and analysis to tackle high-impact problems across these businesses, spanning from Consumer growth and shopping experience, to Merchant integrations, to in-store Dasher fulfillment.
Consumer Growth
The Consumer Growth Data Science teams‚Äô mission is to drive data-driven recommendations and solutions that grow and empower local economies, making your city easily accessible. We achieve this by providing analytics for new use cases, driving the growth of DoorDash’s Monthly Active Users (MAUs), fostering long-term growth, managing customer lifecycle, and optimizing marketing investment efficiency.
Customer Experience & Integrity
The customer experience and integrity (CXI) analytics team’s mission is to help create a seamless, efficient, and satisfying customer support experience, to keep all users safe while interacting with DoorDash, facilitate trust in our offerings, and to protect our users and our company from fraud on our platform.
Analytics Jobs
We’re hiring across the U.S. & Canada!
Nothing we do is one-size-fits-all and the way we work is no different. We know that teams have unique needs depending on the nature of work, location of team members, and overall dynamic. That’s why at DoorDash, each team has the freedom to decide how they interact and achieve their goals.
University Careers
If you’re a student or recent grad, learn more about our opportunities just for you.
Virtual Interview Process
Recruiter Phone Screen
In the first step of the process, you’ll speak with our recruitment team in a 20-30-minute call about what you’ve worked on, level expectations, and other key factors. During this time you’ll also learn about DoorDash and our interview process.
Round 1: Case Study & Codepair Interview
In this round, you will have a 30-minute coding interview and a 30-minute case study interview. More information can be found .
Round 2: Virtual Onsite Interview
In this round, you will have three 45-minute case study interviews in addition to 1-3 behavioral interviews (pending job level and specifics).
Our Values In Action
Our values guide the way we work, inform everything we do, and make us unapologetically DoorDash.
Be An Owner
No problem is too big, too small or outside of our scope. We all jump in and help.
Dream Big, Start Small
We take small ideas and help them grow, using data and rigorous testing.
Choose Optimism, And Have A Plan
Positive thinking brings people along and helps us achieve ambitious, often unreasonable goals. We choose optimism, especially when things are tough.
Bias For Action
In a fast-paced world, the only way to predict the future is to invent it. We launch solutions quickly, test them and make changes as needed because growth compounds.
Operate At The Lowest Level Of Detail
We aspire to know the lowest level of detail so we can make progress on the things that are critical to our business and our Consumers.
And, Not Either/Or
We’re not satisfied picking between options or sacrificing one thing for another, rather we engineer a way to do both.
Truth Seek
We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. We use data and common sense to solve problems.
1% Better Every Day
Our goal isn’t perfection; it’s constant and never-ending improvement. We look for opportunity, share feedback and celebrate a growth mindset.
Customer-Obsessed, Not Competitor Focused
We focus on our Consumers and our performance, staying connected to the people we serve and learning from them every day.
Make Room At The Table
We’re committed to growing and empowering a more diverse and inclusive community. We believe that true innovation happens when everyone has the tools, resources and opportunity to thrive.
Think Outside The Room
We strive to be as inclusive as possible and consider those who may not be in the room when making decisions.
One Team, One Fight
We’re in this together, and both success and failure are shared. We are intentional about creating a high-accountability, no-blame culture.
Diversity, Equity & Inclusion (DEI)
When everyone feels welcomed, supported, and valued, we’re able to achieve more than we ever thought possible. To help empower equal outcomes and make room at the table for everyone to participate, we have company-wide strategies and a holistic action plan in motion as we build a workforce reflective of our communities, our customers, and our values. We’re proud of how far we’ve come, but our work is never done.
Employee Resource Groups
One of the ways we’re fostering a greater sense of belonging is through our employee resource groups (ERGs). They provide opportunities for us to connect and learn from one another, plus help us transform the way we think.
Click each logo below to learn more about our ERGs.
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