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How DoorDash is Scaling its Merchant Engineering Teams to Meet New Challenges

On the front lines of addressing Stay-At-Home orders caused by the COVID-19 pandemic, DoorDash’s Merchant team has been busy ensuring that merchants have what they need to offer delivery, get onboarded onto the platform and that everything is scaled to maximize reliability.

Improving Experimental Power through Control Using Predictions as Covariate (CUPAC)

In this post, we introduce a method we call CUPAC (Control Using Predictions As Covariates) that we successfully deployed to reduce extraneous noise in online controlled experiments, thereby accelerating our experimental velocity. 

Rapid experimentation is essential to helping DoorDash push key performance metrics forward.

Supercharging DoorDash’s Marketplace Decision-Making with Real-Time Knowledge

DoorDash is a dynamic logistics marketplace that serves three groups of customers:

Merchant partners who prepare food or other deliverables,
Dashers who carry the deliverables to their destinations, 
Consumers who savor a freshly prepared meal from a local restaurant or a bag of groceries from their local grocery store. 

For such a real-time platform as DoorDash, just-in-time insights from data generated on-the-fly by the participants of the marketplace is inherently useful to making better decisions for all of our customers.