Career Area
DoorDash Sales
A sneak peek into what Sales is like at DoorDash
Sales Overview
The Sales team brings DoorDash to merchants’ doors, from educating them on DoorDash products and ensuring their long-term success on the app to identifying opportunities to increase sales and grow revenue. The team aims to help with new business and revenue generation and support customers in finding products, solutions, and services that best meet their needs.
Our Sales Structure
New Business and Pre-Sales
Owns new business development through Inside Sales, which provides lead lists, and Outside Sales, which brings excellence in in-region prospecting and closing new business.
Enterprise
Covers the strategic retention and acquisition of our largest customers across all of our verticals from Restaurants to Grocery, CPG, and Retail.
Account Development
Onboards new locations onto mission-critical products such as Storefront and Drive and implements onto various websites and social media (split between Inside and Outside Sales). Also collaborates closely with Account Managers to provide a full suite of curated products and services to partnered Merchants.
Account Management
Provides Merchants with service, support, and improvement opportunities to best support their journeys with DoorDash (split between Inside and Outside Sales)
New Verticals
Acquires, grows, and supports Merchants in DoorDash’s newest categories, which include Alcohol, Flowers, Convenience, Grocery, Pets, and Pharmacy.
Sales Strategy and Operations
Translates Merchant strategy into sales goals, GTM strategy, infrastructure, and enablement to help Sales teams consistently deliver and increase productivity.
Merchant Strategy and Operations
Partners to achieve DoorDash’s business goals across Selection and Merchant Success to ultimately build, scale, and run a world-class Sales organization.
Sales Jobs
We’re hiring across the U.S. & Canada!
Nothing we do is one-size-fits-all and the way we work is no different. We know that teams have unique needs depending on the nature of work, location of team members, and overall dynamic. That’s why at DoorDash, each team has the freedom to decide how they interact and achieve their goals.
Virtual Interview Process
Recruiter Phone Screen
In the first step of the process, you will speak with our recruitment team in a 30-minute call about what you’ve worked on, level expectations, and other key factors. During this time, you’ll also learn about DoorDash and our interview process.
Round 1
In this round, you will spend 45 minutes with the hiring manager and 45 minutes with a direct team member.
Topics may include:
Round 2
- Pitch Exercise: You will receive a prompt with instructions on pitching either DoorDash adoption to a prospective merchant (pre-sales) or products to an existing DoorDash merchant (account management). During this round, you will be engaged in a live role-play with a DoorDash leader.
- Final Interview: Upon pitch completion, you will meet with a senior team member, hiring manager, and cross-functional team member. Topics may include but are not limited to goal orientation, take-home exercise review, long-term career, cross-functional work, and communication.
Additional Rounds
Based on job level and role, additional interviews may be incorporated.
Our Values In Action
Our values guide the way we work, inform everything we do, and make us unapologetically DoorDash.
Be An Owner
No problem is too big, too small or outside of our scope. We all jump in and help.
Dream Big, Start Small
We take small ideas and help them grow, using data and rigorous testing.
Choose Optimism, And Have A Plan
Positive thinking brings people along and helps us achieve ambitious, often unreasonable goals. We choose optimism, especially when things are tough.
Bias For Action
In a fast-paced world, the only way to predict the future is to invent it. We launch solutions quickly, test them and make changes as needed because growth compounds.
Operate At The Lowest Level Of Detail
We aspire to know the lowest level of detail so we can make progress on the things that are critical to our business and our Consumers.
And, Not Either/Or
We’re not satisfied picking between options or sacrificing one thing for another, rather we engineer a way to do both.
Truth Seek
We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. We use data and common sense to solve problems.
1% Better Every Day
Our goal isn’t perfection; it’s constant and never-ending improvement. We look for opportunity, share feedback and celebrate a growth mindset.
Customer-Obsessed, Not Competitor Focused
We focus on our Consumers and our performance, staying connected to the people we serve and learning from them every day.
Make Room At The Table
We’re committed to growing and empowering a more diverse and inclusive community. We believe that true innovation happens when everyone has the tools, resources and opportunity to thrive.
Think Outside The Room
We strive to be as inclusive as possible and consider those who may not be in the room when making decisions.
One Team, One Fight
We’re in this together, and both success and failure are shared. We are intentional about creating a high-accountability, no-blame culture.
Employee Resource Groups
One of the ways we’re fostering a greater sense of belonging is through our employee resource groups (ERGs). They provide opportunities for us to connect and learn from one another, plus help us transform the way we think.
Click each logo below to learn more about our ERGs.
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