Career Area
DoorDash Product
A sneak peek into what Product is like at DoorDash
Product Overview
The Product team is at the center of building DoorDash products that consumers, merchants dashers, and agents use every day. This team is passionate and user-obsessed with creating products that will be transformative and impactful for all who interact with them. It goes way beyond building a good product; it’s an obsession to build the best product for all DoorDash users
Our Product Structure
Ads & Data Platform
Builds best ways for Restaurants + Brands to grow their businesses.
Consumer
Owns end-to-end consumer app experiences for both mobile and desktop. Focus areas include discovery & search, shopping experience, DoubleDash, DashPass, and more.
Operational Excellence (OpEx)
Ensures flawless delivery experience and customer support. Builds customer and agent-facing products and tools to impact customer satisfaction and cost metrics. Also focuses on fraud prevention & trust and safety measures.
New Verticals
Accelerates invention and progress of new categories, verticals, and products by building powerful tools to manage the marketplace. Builds experiences that make DoorDash a destination for everything in your city, not just restaurant food.
Growth
Once a product has a market fit, brings excellence in growing the customer base (GMV) and user retention (MAUs).
Merchant & Drive
Enhances Merchant experiences by providing more cohesive product and service offerings.
Merchant: Focuses on the growth and health of Merchants on the DoorDash App.
Drive: Expands beyond core offerings to empower any Merchant to build and operate their own end-to-end solution.
Logistics
Empowers high-quality and efficient deliveries while building the best gig platform with financial mobility/flexibility on the planet. Works to be the operating partner of choice for Merchants while ensuring quality of delivery to Consumers.
Product Jobs
We’re hiring across the U.S. & Canada!
Nothing we do is one-size-fits-all and the way we work is no different. We know that teams have unique needs depending on the nature of work, location of team members, and overall dynamic. That’s why at DoorDash, each team has the freedom to decide how they interact and achieve their goals.
Virtual Interview Process
Recruiter Phone Screen
In the first step of the process, you will speak with our recruitment team in a 30-minute call about what you’ve worked on, level expectations, and other key factors. During this time, you’ll also learn about DoorDash and our interview process.
Round 1: Product Phone Screen
In this round, you will spend 45 minutes walking through 2 end-to-end case studies with one of our Product Managers.
Your interviewer will cover two main focus areas:
Round 2: Virtual Onsite Interview
The final interview will be a 3-hour virtual onsite interview day. There will be 4 focus areas as listed below and you can find additional information here.
Our Values In Action
Our values guide the way we work, inform everything we do, and make us unapologetically DoorDash.
Be An Owner
No problem is too big, too small or outside of our scope. We all jump in and help.
Dream Big, Start Small
We take small ideas and help them grow, using data and rigorous testing.
Choose Optimism, And Have A Plan
Positive thinking brings people along and helps us achieve ambitious, often unreasonable goals. We choose optimism, especially when things are tough.
Bias For Action
In a fast-paced world, the only way to predict the future is to invent it. We launch solutions quickly, test them and make changes as needed because growth compounds.
Operate At The Lowest Level Of Detail
We aspire to know the lowest level of detail so we can make progress on the things that are critical to our business and our Consumers.
And, Not Either/Or
We’re not satisfied picking between options or sacrificing one thing for another, rather we engineer a way to do both.
Truth Seek
We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. We use data and common sense to solve problems.
1% Better Every Day
Our goal isn’t perfection; it’s constant and never-ending improvement. We look for opportunity, share feedback and celebrate a growth mindset.
Customer-Obsessed, Not Competitor Focused
We focus on our Consumers and our performance, staying connected to the people we serve and learning from them every day.
Make Room At The Table
We’re committed to growing and empowering a more diverse and inclusive community. We believe that true innovation happens when everyone has the tools, resources and opportunity to thrive.
Think Outside The Room
We strive to be as inclusive as possible and consider those who may not be in the room when making decisions.
One Team, One Fight
We’re in this together, and both success and failure are shared. We are intentional about creating a high-accountability, no-blame culture.
Diversity, Equity & Inclusion (DEI)
When everyone feels welcomed, supported, and valued, we’re able to achieve more than we ever thought possible. To help empower equal outcomes and make room at the table for everyone to participate, we have company-wide strategies and a holistic action plan in motion as we build a workforce reflective of our communities, our customers, and our values. We’re proud of how far we’ve come, but our work is never done.
Employee Resource Groups
One of the ways we’re fostering a greater sense of belonging is through our employee resource groups (ERGs). They provide opportunities for us to connect and learn from one another, plus help us transform the way we think.
Click each logo below to learn more about our ERGs.
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