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Building Ask DoorDash (Part 5): A Grounded Interface For Shopping Agents

This post covers the client and platform boundaries behind user experience and interactions with Ask DoorDash: how we moved from hackathon carousels to that model, how one artifact serves three readers, and how context and state stay consistent as consumers move through DoorDash.

Building Ask DoorDash (Part 4): A Platform for Building and Evolving Agents

Introduction

We built Ask DoorDash on a common platform that lets domain teams build and evolve their agents without rebuilding the systems beneath them.

Offline LLMs, Online Personalization: Generating carousels at DoorDash

Recommendation systems provide highly personalized results, but building hyperpersonalized experiences remains challenging because of the bottlenecks created by content generation and presentation.