Strategy & Operations Associate Manager
Postuler à un emploiJob ID: 2950880
DoorDash, Inc.
Denver, CO; Los Angeles, CA; New York, NY; San Francisco, CA
À propos de l'équipe
DoorDash Drive is our hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and Internationally. As an Associate Manager on our Drive Restaurants team, you’ll be responsible for articulating and executing our go-to-market strategy for various growth initiatives as well as partnering with our largest and most strategic clients in order to understand needs and develop solutions to better serve them.
Drive is a white label order fulfillment service where our Merchants receive orders from their own customers. Using their native channels, the Merchant is responsible for ingesting the order, tendering customers’ payment, and requesting the dasher from DoorDash. See here for more information.
A propos du poste
Drive is the fastest growing part of DoorDash, and the Drive Restaurants business still has a ton of room to grow. Clients with existing delivery fleets represent a significant strategic opportunity to the business. As an Associate Manager for DoorDash Drive's Strategy & Operations team, you will play a critical role in driving our growth and success. As a direct owner of this segment, you will be critical in helping us to build and execute on our growth strategy across some of the largest and most strategic clients to help us launch and scale our partnerships: understanding their needs, developing products, and partnering cross-functionally to bring solutions forward.
On a typical day, you may work with team members to design experiments that improve quality and delivery operations, address issues that enable our and our merchants’ processes run efficiently, or dive into data to explain performance at the lowest level of detail and make sure we never stop growing. The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve DoorDash Drive's strategic goals.
You will report into a Manager in our Drive Restaurants team in our Platform Products organization.
You’re Excited About This Opportunity Because You Will …
- Go-to-market strategy – Build a strong understanding of product market fit, value proposition, pricing, and the competitive landscape, and help the team develop a go-to-market strategy based on these inputs.
- Business development – Develop and foster deep relationships with top priority merchant partners to iterate and grow the business. Key Merchant point of contact within the Drive Rx team
- Improve the product – Guide operational improvements for our merchant partners by understanding their needs and working with internal partners to design solutions throughout the product experience.
- Influence – Work cross-functionally with our Product, Engineering, Finance, Analytics, Support, Sales and Account Management teams to drive growth and scale.
- Experiment – Evaluate and test various volume, revenue, cost and quality drivers.
We’re Excited About You Because…
- You have a Bachelor’s degree or higher
- You have 4 - 6+ years of experience in consulting, strategy, business development/sales, or operations; high-growth or early-stage startup experience is a plus
- You display extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle
- You have extremely strong analytical skills with an intellectual curiosity to challenge and dissect data
- You have a bias towards action and are comfortable working in a fast-paced environment
- You’re willing to get your hands dirty and you’re open to feedback
- You’re excellent at motivating potential partners to see the benefits DoorDash Drive will bring to their business
- You oscillate easily from strategic considerations to tactical execution
- You have an entrepreneurial spirit to find creative solutions to overcome seemingly impossible challenges
- Have excellent Excel skills (can perform complex functions); SQL knowledge preferred
We expect this position to be filled by 10/28/24
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
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Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
À propos de DoorDash
Chez DoorDash, notre mission d'autonomisation des économies locales façonne la façon dont les membres de notre équipe se déplacent rapidement, apprennent et répètent afin de prendre des décisions impactantes qui démontrent de l'empathie pour notre gamme d'utilisateurs - des Dashers aux partenaires marchands en passant par les consommateurs. Nous sommes une entreprise de technologie et de logistique qui a commencé avec la livraison de porte à porte, et nous recherchons des membres de l'équipe qui peuvent nous aider à passer d'une entreprise connue pour la livraison de nourriture à une entreprise vers laquelle les gens se tournent pour tout et n'importe quoi.
DoorDash se développe rapidement et évolue constamment, ce qui donne aux membres de notre équipe l'opportunité de partager leurs perspectives uniques, de relever de nouveaux défis et de s'approprier leur carrière. Nous nous engageons à soutenir le bonheur, la santé et le bien-être général de nos employés en leur offrant des avantages complets, notamment des soins de santé de qualité, le remboursement des frais de bien-être, des congés parentaux payés et bien plus encore.
Notre engagement en faveur de la diversité et de l'inclusion
Nous nous engageons à développer et à favoriser une communauté plus inclusive au sein de notre entreprise, de notre secteur d'activité et de nos villes. C'est pourquoi nous recrutons et cultivons des équipes diversifiées, composées de personnes de toutes origines, expériences et perspectives. Nous sommes convaincus que la véritable innovation se produit lorsque chacun a sa place à la table et dispose des outils, des ressources et de l'opportunité d'exceller.
Déclaration de non-discrimination: Conformément à nos convictions et à nos objectifs, aucun employé ou candidat ne sera confronté à une discrimination ou à un harcèlement fondé sur la race, la couleur, l'ascendance, l'origine nationale, la religion, l'âge, le sexe, le statut matrimonial/de partenaire domestique, l'orientation sexuelle, l'identité ou l'expression de genre, le statut de handicapé ou le statut d'ancien combattant. Au-delà de la discrimination et du harcèlement fondés sur les "catégories protégées", nous nous efforçons également d'empêcher d'autres formes plus subtiles de comportement inapproprié (par exemple, les stéréotypes) de s'implanter dans nos bureaux. Qu'elles soient flagrantes ou cachées, les barrières au succès n'ont pas leur place chez DoorDash. Nous valorisons une main-d'œuvre diversifiée - les personnes qui s'identifient comme des femmes, des personnes non binaires ou non conformes au genre, des LGBTQIA+, des Indiens d'Amérique ou des autochtones d'Alaska, des Noirs ou des Afro-Américains, des Hispaniques ou des Latinx, des autochtones d'Hawaï ou d'autres îles du Pacifique, des personnes ayant un handicap différent, des soignants et des parents, ainsi que des vétérans sont fortement encouragés à postuler. Merci au Level Playing Field Institute pour cette déclaration de non-discrimination.
Conformément à la Fair Chance Ordinance de San Francisco, à la Fair Chance Initiative for Hiring Ordinance de Los Angeles et à toute autre réglementation nationale ou locale en matière d'embauche, nous examinerons la candidature de tout candidat qualifié, y compris ceux qui ont un casier judiciaire, d'une manière conforme à la réglementation applicable.
Si vous avez besoin d'aménagements, veuillez en informer votre contact de recrutement lors de la première connexion.
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