Asociado, Estrategia y Operaciones Comerciales

Acerca del equipo

DoorDash is looking for top talent to play a pivotal role in growing our Australia & New Zealand business. This is a rare opportunity for someone excited about joining a fast-paced business! We’re looking for deep market knowledge to enable us to best serve our merchants by bringing to market game-changing products that will better service their needs, as well as finding new ways to grow our partners’ business on our platform. Join our never-ending pursuit to empower economies in Australia and across the globe.

On the Merchant Strategy & Operations team, our mission is to create a best-in-class restaurant experience, build cutting-edge services for our merchants to grow their business and help our partners operate efficiently on the platform. 

Acerca del puesto

As a Merchant Strategy & Ops Associate, you are a critical piece of DoorDash’s growth and success in every market we operate in. You will be responsible for key growth and operational initiatives & metrics, discovering challenges and driving performance across our merchant partner base. You will also work cross-functionally with our internal teams to develop playbooks & best practices and drive improvement.

The scope of work will include data analysis and opportunity identification, process design and execution of initiatives. This role will require a high level of autonomy and operational creativity to continue pushing the envelope of success in Australia and New Zealand.

Le entusiasma esta oportunidad porque...

• Strategise – Devise and execute initiatives against the overall business and merchant strategy
• Experiment – Use data-driven decision-making and sound business judgment to run experiments and lead market intelligence efforts
• Optimise – Build the best merchant operations engine so DoorDash continues to offer the highest quality of service to customers
• Analyse – Build models to evaluate the economics, value, consumer patterns, campaign success and opportunity costs of strategic initiatives intended to boost productivity
• Execute - Collaborate with cross-functional teams to develop and execute campaigns and initiatives that drive merchant acquisition, engagement and retention. 

We’re excited about you because you have...

• Demonstrated experience in strategy and operations, project management, program management, product launch, operations, or consulting; high-growth startup or launching major products in the market is preferred
• A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast-moving environment
• An analytical mindset and can deliver actionable recommendations out of complex datasets; Proficiency in Excel/Google Suite, SQL experience is preferred but can also be learnt in-role
• Exceptional relationship-building skills and ability to work cross-functionally with ease

Aviso a los solicitantes de puestos de trabajo ubicados en NYC o de puestos de trabajo a distancia asociados únicamente a una oficina en NYC

Utilizamos Covey como parte de nuestro proceso de contratación y/o promoción para puestos de trabajo en NYC y ciertas características pueden calificarlo como AEDT en NYC. Como parte del proceso de contratación y/o promoción, proporcionamos a Covey los requisitos del puesto y las solicitudes enviadas por los candidatos. Comenzamos a utilizar Covey Scout for Inbound desde el 21 de agosto de 2023 hasta el 21 de diciembre de 2023, y volvimos a utilizar Covey Scout for Inbound el 29 de junio de 2024.

La herramienta Covey ha sido revisada por un auditor independiente. Los resultados de la auditoría pueden consultarse aquí: Covey