Manager, Consumer Strategy & Operations
Postuler à un emploiJob ID: 2857870
DoorDash Technologies Australia Pty Ltd
Melbourne, VIC ; Sydney, NSW
À propos de l'équipe
The Consumer Strategy & Operations team’s mission is to accelerate Marketplace growth sustainably. Using a customer-obsessed approach, we own market strategy, consumer affordability, partnerships, new value propositions, and the Marketplace homepage.
A propos du poste
We are hiring two manager roles to help lead strategy development and implementation of our consumer growth, merchandising, pricing, and affordability strategy.
While there is no typical day for our Strategy and Operations team, you will work on various tasks, such as gathering and analyzing consumer data, translating your insights into a high-level vision and operational plan, and delivering the plan by both “doing” and leading cross-functional teams. This role will report to the Head of Consumer. We expect this role to be hybrid, with some time in-office and some time remote.
Vous êtes enthousiaste à l'idée de saisir cette opportunité car vous...
- Strategise - you will devise and execute the optimal pricing strategy for our customers and business, considering overall fees, menu prices, and marketing strategy
- Build - you will optimize fee structures locally through hands-on operational levers and launch new products though collaboration with international teams
- Deliver impact - through optimized pricing structure, you will create value for our consumers and the business, seeing tangible and immediate results
- Work daily with a broad team - you will lead Australia’s Affordability workstream, collaborating with other S&O teams, finance strategy, analytics, product and more
Vous nous intéressez parce que vous avez...
- 6-9+ years of experience in consulting, strategy, operations, product, technology, banking, analytics or related experience.
- Strong business acumen - you are able to identify the “so what” from data, interdependencies between teams, and translate them into an operational strategy
- You operate at the lowest level of detail. You are a relentless problem solver and a “do-er”, but you are just as comfortable thinking long-term and inspiring a team
- Exceptional cross-functional leadership, comfortable in a highly-visible role, you can collaborate and influence effectively and ‘set-the-pace’ for the rest of the business
- Proven analytical skills and can deliver actionable recommendations; advanced Excel skills and competency in SQL and dashboards is required.
Avis aux candidats à des emplois situés à New York ou à des emplois à distance associés à un bureau situé à New York uniquement
Nous utilisons Covey dans le cadre de notre processus d'embauche et/ou de promotion pour des emplois à New York et certaines caractéristiques peuvent le qualifier d'AEDT à New York. Dans le cadre du processus d'embauche et/ou de promotion, nous fournissons à Covey les exigences du poste et les candidatures soumises par les candidats. Nous avons commencé à utiliser Covey Scout for Inbound du 21 août 2023 au 21 décembre 2023, et avons recommencé à utiliser Covey Scout for Inbound le 29 juin 2024.
L'outil Covey a été examiné par un auditeur indépendant. Les résultats de l'audit peuvent être consultés ici : Covey
À propos de DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Notre engagement en faveur de la diversité et de l'inclusion
Nous nous engageons à développer et à favoriser une communauté plus inclusive au sein de notre entreprise, de notre secteur d'activité et de nos villes. C'est pourquoi nous recrutons et cultivons des équipes diversifiées, composées de personnes de toutes origines, expériences et perspectives. Nous sommes convaincus que la véritable innovation se produit lorsque chacun a sa place à la table et dispose des outils, des ressources et de l'opportunité d'exceller.
Si vous avez besoin d'aménagements, veuillez en informer votre contact de recrutement lors de la première connexion.
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