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Category Archives: Deep Learning
When GenAI Meets Personalization: Powering DoorDash’s next-generation homepage experience
At DoorDash, we strive to deliver the best shopping experience to our customers.
Advancing Menu Content with AI: How DoorDash uses AI to generate menu descriptions
Our mission at DoorDash is to empower local businesses of all sizes to thrive and grow in the digital age.
How to investigate the online vs offline performance for DNN models
Predictive model performance gap between offline evaluations and online inference is a common and persistent challenge in the ML industry, often preventing models from achieving their full business potential.
Precision in Motion: Deep learning for smarter ETA predictions
In the fast-paced world of food delivery, accurate estimated time of arrival, or ETA, predictions are not just a convenience; they’re a critical component of operational efficiency and customer satisfaction.
Beyond the Click: Elevating DoorDash’s personalized notification experience with GNN recommendation
DoorDash has redefined the way users explore local cuisine.
Improving ETAs with multi-task models, deep learning, and probabilistic forecasts
The DoorDash ETA team is committed to providing an accurate and reliable estimated time of arrival (ETA) as a cornerstone DoorDash consumer experience.
Homepage Recommendation with Exploitation and Exploration
Building quality recommendations and personalizations requires delicately balancing what is already known about users while recommending new things that they might like.
Evolving DoorDash’s Substitution Recommendations Algorithm
When expanding from made-to-order food delivery to new product verticals like groceries, convenience, and retail, new challenges arise, including how to ensure inventory will be available to fulfill orders.
Leveraging Causal Inference to Generate Accurate Forecasts
For any operations-intensive business, accurate forecasting is essential but is made more difficult by hard-to-measure factors that can disrupt the normal flow of business.